| HOME OUR PROCESS KITCHENS BATHROOMS ADDITIONS CABINETRY EXTERIORS ABOUT US CONTACT US GALLERY TESTIMONIALS NEWSLETTER |
Client Testimonials | ||||
| The following actual quotes were taken from the "comments" section of our post-completion surveys and from letters we have received from our clients over the past few years. Hear what our clients have said... | ||||
|
“Matt, we couldn’t be happier and cannot imagine having done this kitchen without you. We sincerely thank you for your advice, support, and counsel and a truly professional consultation. It goes without saying that we will reference you in any discussion of our kitchen and hope to refer potential business your way whenever possible. “ Mike & Donna / Dream Home Kitchen Design & Project Management / 2011 “Everything’s great! We love it! We appreciate that you follow up to make sure that we’re happy with everything! Thanks again!” Barbara / Partial Bathroom / 2011 “I have to tell you that your crew is fantastic! John is the epitome of professionalism. Every step of the way I was clear on what was going on, and what was happening next! He was always there and able to answer any questions I may have had.” Marsha / Complete Bathroom / 2011 “Just wanted to drop you a note to thank you, John and Glenn for all your work on the bath - it is beautiful! As usual, you guys did an amazing job! The glass door is perfect and I particularly love the towel bars you picked. Thanks again!” Andrea / Historic Bathroom / 2011 "Thank you for the great work on my house. Glenn was great and even though I work from home, there were little or no interruptions. I am really pleased and have already recommended your services to a friend. Please extend my thanks especially to Glenn who was here every day, but also to Tom and John also for their conscientious work." David / Misc. Projects / 2010 "There was never a time I didn't feel comfortable working with Matt, and he listened to me. I found him very easy to work with, and I have to say that even though I have had construction done for me at other places where I've lived, this is the best company that has ever worked for me." Regina / Complete Kitchen / 2010 "Very friendly and conscientious workers - across the board!" Mary / Family Room Remodel / 2010 "John and Glenn were excellent - very kind and courteous to us and our children. We are still in awe and love our new kitchen! I'd tell other people to go with Philbin because of their integrity, their caring nature, and their willingness to work through the whole process with you!" Steve and Tina / Complete Kitchen / 2010 "I could not find one tiny thing wrong with my bathroom! You have fabulous, fabulous employees! I'd recommend you guys 5000%!" Asta / Bath Remodel / 2010 "Matt Philbin is extremely professional and I would work with him again in a heartbeat. He showed up on time to meet with me and came over a second time to meet with my husband. He was also on-sight frequently when his workers were here. Matt has assembled an incredible team of trades people who know exactly what they are doing as they are very experienced. An incredible amount of forethought was needed for this project due to wiring and plumbing concerns and the results were stunning. They were very careful to clean up after each day. My husband and I selected the tile and counter-tops. Matt's showroom in Mokena is beautiful and he has a lot of samples that he let me keep for a long while as I was making color decisions, which was nice. I made two change orders that affected his actual quote, which if taken without those change orders was only .85 cents over. I found that impressive. There were no financial surprises at all. Matt has a great sense of humor and was a pleasure to work with, even performing marriage counseling when my husband and I had a breakdown at Home Depot! We called him on a Saturday and he talked us through our decision, he was available by phone at all times which was really helpful. Remodeling can be stressful but I think this was actually the most stress free construction project I've ever been through. I'm very pleased with the result and people think I installed new cabinets. Nice job Philbin Construction and Remodeling!" Michelle / Kitchen Remodel/ 2010 "Thanks so much for doing our fireplace for us! It looks wonderful and we are so grateful!" Pat & Carol / Fireplace Remodel / 2010 "A great thanks to you Matt for the wonderful way you handled our project. I also appreciate the fine workmanship by John and Glenn. The way they work to perfection sure put my mind at ease. They are wonderfully self-motivated workers! Again, many thanks to you and your crew!" Charles / Bath Remodel / 2010 "Thanks Matt! You can use us as a reference anytime! John and Glenn were great!" Bruce and Valerie / Bath Remodel / 2010 "We are loving our new kitchen and get TONS of compliments on it - so thanks again for all your help with our project!" Andrea / Complete Kitchen / 2009 "I am so pleased with my house. Thanks to you and your crew! You can come take pictures any time! Edith / Whole House Renovation / 2009 "We want to let you know that we are extremely happy with all the work that you did. Everything was just beyond our expectations!" Gregg / Bath Remodel / 2009 "What I especially like about the company is their personalized service and the fact that they will answer all of your questions. When you call them about something, they'll call you back. You're not waiting around for two or three days to get an answer. We've used Philbin before, and my husband and I think they are very professional and knowledgable" Lois / Multiple Projects / 2009 "They (our employees) are really good at what they do and creatively handled any problems that came up. They were able to make everything look so nice! It was a pleasure working with them." Barbara / Multiple Projects / 2009 "Matt's service before, during, and after was wonderful!" Ken and Greta / Living Room / 2009 "I could leave the house during the project and get things done, and never even think about the house or worry about anything. We're very, very pleased with the outcome." Nikki & Jim / Complete Kitchen / 2008 "Everyone was very sociable and very nice to talk to. I told Matt that all the workmen deserved a raise. The crews were exceptionally clean and there was never a mess when they left for the night! My only regret was waiting as long as I did to do this!" Louise / Complete Kitchen / 2008 "Thank you so much for the beautiful kitchen. It's still hard to believe it's the same room. It was hard to live without a kitchen, but you and your crew made it so tolerable. It was a pleasure working with you!" Scott & Donna / Complete Kitchen / 2008 "The work crews Philbin uses are just incredible- they're such multi-talented people we enjoyed meeting, and we were never worried about leaving them alone in the house. They came every day at 7:00 on the dot, and worked right through until mid - late afternoon!" Marge / Complete Kitchen + Misc. / 2008 "There is no doubt this has been a good process overall for us and the workmanship is outstanding." John & Ashley / Kitchen & Bath + Misc / 2008 "You and your men are so very professional and hard-working! We refer you to everyone for your excellent work and kindness!" Wes & Cathy / Partial Kitchen & Bath / 2008 "Each day the crew cleaned up and removed tools and all of their equipment. The only way you could tell anyone was there was by seeing the work that had been done. Glen and Dave were always timely and professional!" Marty & Maribeth / Complete Kitchen / 2008 "Matt & his crew were courteous and did a great job!" Lynn / Bath Remodel / 2008 "Having someone in your home that you can trust is priceless. Leaving the house alone with Matt was like leaving it with your brother - maybe even better. Maybe we're foolish not to go and get a couple of quotes from various contractors, but we've always felt that Philbin Construction was fair about their prices, and they always do what they say they will." Evelyn / 3 Bathrooms + Misc. / 2008 "The work crew did everything humanly possible to keep the amount of dust & debris to a minimum. If I need other work, I would not think of calling anyone else!" John / 2 Baths Remodeled / 2008 "Dave exceeded our expectations. He was meticulous with everything. The workmanship was superb! …you are lucky to have such a talented professional!" Paulette / Partial Kitchen & Misc. Projects / 2007 "We were very pleased with the entire process - from the estimates to the work itself, everything was handled in a professional manner. Workers came on time and the job was completed early which was a nice surprise. I can't say enough about John and Glen who were both very friendly, courteous, and did their work well." John and Ursula / Bath Remodel / 2007 "I'm very satisfied and have already recommended your company. Job well done & people were very courteous!" Charlene / Skylight Replacement / 2007 "…And thank you for everything! You are the most professional person in the construction business I have ever worked with. We always feel comfortable with you and your staff. " Lorell / Kitchen Remodel / 2006 "Matt and his crews always came when they said they would, and were gone at the end of the day when they promised they would finish. If someone asked me the reasons I'd hire Philbin again, the answer would be because I trust them, they respect people, and Matt made me feel comfortable right from the start!" Jeanette / Complete Condo Kitchen / 2006 "We recommend your firm very highly. Your workers did an excellent job and completed everything to our total satisfaction - Matt, you are tops! Thanks again! Frank and Maria / Skylights / 2006 "It is without reservation that I highly recommend Philbin Construction. Jeff was wonderful! Matt is a man of his word. All were knowledgeable, courteous, and meticulous." Mary / Kitchen, Family Room, Oak Floors / 2005 "From start to finish, Philbin is the most professional company I've ever dealt with. I hope to use you again for many remodeling projects to come. Thanks for a fabulous job on the bathroom! I couldn't be more pleased with the results!" Michelle / Bath Remodel / 2006 "David and I would really like to thank you for your great customer service, professionalism and ownership of the project. You were always on top of things and we both appreciated that very much. Thanks again for all your help!" Laura / Misc. Total Home Updating / 2007 "Eileen and I want to thank you for the personal attention you gave to us, our inquiries, and to our overall project. Your friendly and professional attitude and service was a welcome break from the "lack-of-service" world we seem to live in today. It was a real pleasure working with you…" "Please thank John and Kirk for us. On a day to day basis, Eileen and I were impressed with their punctuality, work ethic, and the care they took to complete each order of our project. We appreciate the time they took to answer any and all questions we had…" Ron and Eileen / Partial Kitchen, 2 Partial Baths / 2007 "I just wanted to take a minute to thank you and your staff for a professional and efficient job. Your staff was knowledgeable, sensitive, and personable. We will certainly consider you for future endeavors." Jean / Skylight Installation / 2007 "Kirk and the crew did an above excellent job and our kitchen is wonderful!" John and Pat / Complete Kitchen + 2 Baths / 2006 "Matt- you have a great crew working for you! Thanks for a job well done!" Jeff & Cheryl / Complete Kitchen / 2006 "I've already referred several people and will continue to do so." Lou / Skylight Project / 2007 "Great job! We love our new kitchen!" Judy / Commercial Kitchen / 2005 "No one else is allowed to work on my house!" Victoria / Bath Remodel / 2005 "I completely trust Matt and his crews in my house. I am absolutely comfortable going off to work and giving them complete access to my home" Marty and Sharon / Complete Kitchen + Fireplace / 2006 "I had such a great experience through the whole process - from thoughts put to paper to the completed project. Thanks for a beautiful new kitchen and office!! Jean / Kitchen Remodel / 2004 "You have a very pleasant work attitude and it is appreciated very much. I have since given out the Philbin name to one of my neighbors. I hope it develops into a job for Philbin." Christina / Misc. Bath Remodeling / 2006 "Matt and his team are extremely professional and I highly recommend Philbin for any remodeling job!" Holly Prior / Skylights & Misc. Kitchen Remodeling / 2006 "I appreciate that Matt & the workers took time to answer any questions or concerns. Great clean up after the work was done!" Wilma / Misc. Kitchen Remodeling / 2005 "To Matt, Jack, John, and everyone: Thank you for making my dreams come true! You're the best!" Elsie / Complete Kitchen Remodel / 2005 "Thanks so much for the great job Jeff did! I have more jobs I will call you on in the future." Tom / Velux Skylight Installation / 2005 "Philbin Construction (in particular Matt and John) is by far the best remodeling contractor I have worked with over the past 20 years as a homeowner. They have restored my faith in the remodeling industry. They are honest, professional, and neat. I will recommend them to anyone who will listen!" Mary / 2 Bathrooms Remodeled / 2004 "John is an outstanding worker. He is very skilled at his trade and the outcome was fantastic. We love our new kitchen. Thanks for all the hard work. He even made friends with our dog, who still looks out the window at 7:00 for him to come!" Laura / Complete Kitchen Remodel / 2003 "Great work! Clean workers!" Angelo / Velux Skylight Installation / 2004 Great job! We are very happy! From start to finish…excellent!" Joseph / Velux Skylight Installation / 2004 "John did all the cutting / sawing outside; so there wasn't much dust!" Joan / Complete Bath Remodel / Palos Heights / 2003 "Your entire staff was most reliable and helpful to us! Your coordination of work, care of details, and quality of craftsmanship pleased us both very much!" Rita / Room Addition / Orland Park / 2003 "I've had you over several times and have had good rapport with your workers. You feel like family." Joan / Misc. Remodeling / Chicago / 2003 "Thank you for doing such a nice job. Your staff is just wonderful." Stanley / Complete Bath Remodel / Burbank / 2002 "John is just great! He does what he says and is an excellent craftsman. The rest of his crew was good too (Tim and Matt). You bet I'll use you again! Totally professional." Fred / Complete Kitchen Remodel / Orland Park 2002 "I hope to have my other 2 bathrooms done by Philbin with the same expertise." Sam / Bath Remodel / Oak Forest / 2003 "Dealing with Philbin Construction since 1990 has always been a pleasure" John and Martha / Misc. Remodeling / Orland Park / 2002 "I'm proud to tell everyone that Philbin Construction has improved every room of my home!" Carol / Misc. Remodeling / Tinley Park / 1990 - present "I enjoyed having John and Matt over everyday last summer! I look forward to what we get finished next. Everything turned out very nice! Thank you!" Ray and Sue / Basement Finishing / Lansing / 2002. "This was our third project with you so it's obvious we are very satisfied! We really enjoy working with all of you. Thanks for another great collaboration - it won't be the last!" Elizabeth / Complete Bath Remodel / LaGrange Park / 2002 "Matt is very dependable, professional, courteous, and is a credit to Philbin Construction." Gene / Misc. Remodeling / Willowbrook / 2002 "Thanks for doing such a great job. The kitchen looks just like we wanted. You can use our name any time!" William / Complete Kitchen / Orland Park / 2001 "I meant to write you and congratulate you on your wonderful workers - and the outstanding work they did. We're so pleased." Phyllis / Complete Bath / Chicago / 2001 "Your staff has recently completed the third project at my home in the last 14 years. All of these projects were completed in the estimated time frames, within the allocated budgets, and most importantly, with my family's satisfaction. Thanks again for a job well done. Your staff would always get my recommendation to others." Glen / 3 Room Additions, Kitchen / Palos Park / 2002 "The guys did wonderful work. We never thought twice about having them here while we were gone!" Caron / Partial Bath Remodel / Orland Park / 2003 "Matt: Thanks again to you and your crew. The room looks totally different and modern. The wife couldn't be happier. I'll be sure to keep you guys in mind for any referrals!" Javier / 2 Electric Skylights / Chicago / 2006 "Thank you for your fine service on our project!" Nancy / Skylight and Solar Fan Installation / Oak Lawn / 2008 "Thank you for the Sun Tunnel! It makes a huge difference in my kitchen. I will certainly recommend your company to any of my family and friends who may have a need for your services!" Doreen / Velux Sun Tunnel / South Holland / 2008 And, a letter of a different variety - from a client who found a "cheaper" price... "…Our decision to go with a national home improvement chain was determined by the fact that they carried a less expensive cabinet and employed contractors charging less. Our final experience was "you get what you pay for". We were not happy with our experience, as the results were the opposite of why we decided to use them. I wish we could have afforded you and your suppliers. However, we would always recommend you to anyone who asks without hesitation." Elyse and Dennis / A Kitchen Remodel We Never Did / Tinley Park / 2007 | ||||
